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Repair and Service Technician

Location:Eden Prairie, MN
Salary Range:25-35K
Employment Type:Full Time
Description:IdentiSys Inc., North America’s largest and fastest growing identification, tracking, security, and services integrator, headquartered in Eden Prairie, is actively recruiting for a Repair and Service Technician interested in providing technical repair and installation work from our Eden Prairie location. At IdentiSys, we pride ourselves on our long term relationships with our customers and employees.

We are looking for a highly motivated professional to repair and install our identification, tracking, and security products for our customers. In this role, you will be primarily be responsible for electro-mechanical repairs on printers which are sent to our office. You will also have the opportunity to provide technical service support and operator training, as needed, for the entire IdentiSys territory.

IdentiSys offers a competitive base salary with potential for an annual profit sharing bonus. In addition, we offer a full benefits package which includes medical insurance, health savings account, dental insurance, vision insurance, 401k with match, life/AD&D insurance, long term disability insurance, short term disability insurance, Flexible Spending Account, paid holidays, paid time off, and direct deposit.

To apply: Please complete the online application at

For more information about the company, visit our web site at

Duties:Job duties will include:
•Performing repairs on printers and other IdentiSys products
•Performing preventative maintenance of hardware (e.g. card printers and embossers). Cleaning units and replacing worn parts.
•Installing and setting up products at customer site. Products include: personal computers, application software, digital cameras, digital color plastic card printers, and plastic card embossers.
•Providing detailed operator training on use of the system: configuration, database setup and links, changing supplies in printer, designing card formats, navigating the software.
•Being the main interface with our customer for IdentiSys. Representing our company in a positive fashion, both technically and personally with the customer.

Qualifications:Required skills:
•Electro-mechanical skills
•Personal computer skills
•Experience with installing programs and printers on a personal computer
•Troubleshooting skills
•Excellent communication skills with customers
•Sense of urgency and ability to meet product repair deadlines

•1 – 3 years work experience with repairing electro-mechanical equipment such as printers
•Associates degree or military experience in a technical field

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